- - 快速查询账户信息和订单状态
- - 轻松结算
- - 浏览历史订单
- - 添加喜欢的商品至心愿单
我们的专员会为您在搜索我们的商店时进行导航，给予购买建议，为下单和配送或您任何其他的需求提供便利。您可以联系我们： 电话400 0099 061（周一至周五早9点到晚6点，节假日除外） 如通过发送邮件方式，请您填写需求表格，我们将尽快回复。 您同样可以选择“给我回电”的方式，在回电号码栏中填写号码，我们的专员会与您联系。
HOW CAN WE HELP YOU?
One of our assistants will be at your disposal on the telephone or through live chat
BOOK A CALL BACK
Fill in the form to choose when to be contacted by one of our Assistants, selecting among 9 time slots, from 8 am to 5 pm Fill in the form to choose when to be contacted by one of our Assistants, selecting among 9 time slots, from 8 am to 5 pm Fill in the form to choose when to be contacted by one of our Assistants, selecting among 9 time slots, from 8 am to 5 pm
REQUEST A CALL BACK
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CHAT WITH ASSISTANT
Click on the icon and an operator will take on the responsibility of the request for a chat session
You can reach us at toll-free number 0800-3582758
Please remember that, if you are a consumer according to Art. 3, 1st paragraph, letter a) of the Consumer Code, in cases where a dispute between you and Roger Vivier could not be settled further to a complaint submitted directly by you to Roger Vivier, the latter shall provide you with the information about the Alternative Dispute Resolution entity or entities (so called “ADR entities”, as set forth by Articles 141-bis et ss. of the Consumer Code) for consumer disputes resolution, specifying whether or not it will make use of the relevant ADR entities to settle the dispute. Furthermore, we inform you that a European platform for online dispute resolution for consumer disputes (so called “ODR platform”) has been established. The ODR platform is available at the following address http://ec.europa.eu/consumers/odr/ ; through the platform you may find a list of the ADR entities and relevant link to their websites, as well as start an online dispute resolution procedure for resolving your dispute. Regardless the outcome of the out-of-court procedure, your rights to resort the court competent for the settlement of your dispute with Roger Vivier, as well as to start, where applicable, an out-of-court dispute resolution procedure pursuant to Chapter V, Title II-bis of the Consumer Code are safe. For any further information, please Contact Us.
如您有任何通讯请求，请发送邮件至 firstname.lastname@example.org。 如您有兴趣加入罗杰维维亚，请发送申请至recrutement@todsgroup.com。